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  • Copyright © 2010 Cheryl Levitt and Linda Hilts

    ISBN 978-1-926633-38-1

    ALL RIGHTS RESERVED. This publication contains material protected under copyright law. Any unauthorized reprinting or use of this material is prohibited. No parts of this book may be reproduced or transmitted in any form by any means, electronic or mechanical (including but not limited to photocopying, recording any information storage, and retrieval system) without the express written permission of the authors. Individuals may download and use the material for family practice quality improvement on an individual basis (

    For permission to use any content of the Quality Book of Tools, please contact Dr Cheryl Levitt at the Department of Family Medicine, McMaster University, McMaster Innovation Park, 175 Longwood Rd S, Hamilton, ON L8P 0A1 Tel: (905) 525-9140 x 28500 Fax: (905) 527-4440 email:

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