(More about the Quality Book of Tools)

Praise for the Quality Book of Tools

"Like the perfect sunflower with 8 petals symbolizing quality in Family Practice, this book flourishes by stimulating all practitioners to excellence in all that we do."

"It is easy to assume and discuss quality. It is much harder to demonstrate and improve it. This well written and succinct book offers a clear pathway to better quality."

"A key to quality improvement is a practice knowing where it is going. This Book of Tools provides a concrete and comprehensive set of goals for primary care practice teams and will also serve key stakeholder’s understanding of the reality of practice quality. I complement the authors for this excellent practical product."


The Quality Book of Tools by Cheryl Levitt and Linda Hilts is a comprehensive book of practice management and clinical care indicators for improving quality in primary care, family practice settings. It is designed for family practices in Ontario but could be useful in primary care settings throughout Canada and internationally.

This Quality Book of Tools 2010 was developed following an international review and modified Delphi process in 2008-2009 and is the revised version of the 2003-2005 Quality in Family Practice Tool.

The Quality Book of Tools is an open-source web-based tool and free access is available through this website. It is also available to purchase as a hard copy book. Free access to other electronic versions of the book is also available through this website in PDF.

Cheryl Levitt

Linda Hilts

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